Privacy Statement
We value your online privacy and here is how we respect it
Your online privacy is paramount and we respect that.
Below is our privacy statement of how we use your data.

Our Privacy Policy - how we use your data.

At Communicloud Ltd we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us - either directly or indirectly or by use of any service we provide. Our Privacy Policy should be read in conjunction with our terms of conditions of website use.

We reserve the right to update this Policy as we see fit so please review this Policy from time to time.

Information We Collect

In running and operating this website as part of our business we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

1. Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

2. Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase. .

3. Information provided to us when our visitors communicate with us electronically for any reason.

Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience only. Pease note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Use of Your Information

The information we collect is used solely for our own use in developing our website and improving the services we offer to you:

1. To provide you with information relating to our website, products or our services that you request from us.

2. To provide you with information on other products that we feel may be of interest to you.

3. To meet our contractual obligations to you.

4. To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.

We will NOT share your data with any third parties. This includes personal data you may have entered such as your name, address, email or telephone number and any sensitive data such as your clients mobile numbers.

If we believe you could benefit from any service offered by another party directly connected to Communicloud or it's affiliates or clients, we would contact you by email inviting you to communicate directly. We would not disclose any of your personal data unless you specifically ask us to in writing.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

We use 128 bit Encryption wherever possible but the transmission of information via the internet is not always completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential and are reminded to change it often.

Disclosing Your Information

There may be times when we may be legally required to disclose your personal information, transaction history or use of the service to either the networks, PhonePayPlus.org.uk (the premium rate regulatory body) or the Police if required as part of any investigation into use or mis-use of any service we have provided for you.

Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10 which covers our administrative costs. Please contact us if you wish to make such a request.

Contacting Us

If you have any questions or queries relating to this Privacy Policy then please contact us

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